*Written last August 7*
We are running low of
food supplies so for today, Marion decided to buy from Chowking for our
breakfast. He came back a little longer than expected and was mad (He has a
calm personality and I seldom see him angry so there must be REALLY something
wrong). He told me that while waiting for our order, a guy went to order and
was looking for a “pork”. The cashier asked the guy if he was referring to Pork
Chaofan. He said no. The guy then called
his wife over the phone and told her if she wanted a pork chaofan. Things
escalated quickly as apparently the wife does not want a pork chaofan but sweet
and sour pork. They were not able to understand each other over the phone – The
husband telling her wife “Hindi ko mabasa yung nasa menu, malabo” (Apparently "malabo" because of the plastic covering the counter as part of the "new normal"). So, the husband told the
cashier to wait while he went to his wife. They came back together and lo and
behold! The wife suddenly went berserk – cursing the cashier, yelling and
telling her that as a staff of Chowking, she is the one who should know what’s
on their menu blah blah. She went on ranting for about 10minutes while the
husband just sat down fiddling his phone “Kayo nakakalam dapat kung ano nasa
menu nyo kasi diba taga Chowking kayo??” “Oh baka naman duraan niyo yang
pagkain namin”. Like what the hell?! Just because hindi kayo magkaintindihan ng
asawa mo sa gusto mong orderin, eh bigla ka na lang mang-aaway ng staff ng
Chowking. All of the customers waiting for their orders were like “Anyare?!”
The staff was apologetic and did not answer back.
My husband was so upset, and he felt bad for the staff
so he tried to look for the branch’s number online to commend the cashier who
was so quiet during the entire ordeal. He was not able to find the number so he
decided to go back to the branch to talk to the staff because he really felt
sorry for her. To his words, “Simpleng bagay lang yun. Kung di sila
magkaintindihan magasawa wag naman sila mangaway ng staff.”
I posted this as a reminder that in this time of
pandemic, we should extend compassion, kindness and understanding. I am sure
the staff of Chowking had a hard time going to work because of lack of
transportation. Pumasok sila ng maaga para makapagserve, makapagtrabaho ng
marangal at hindi para masigawan ke aga aga. And just because the husband and
wife drive a SUV (with plate number chos di ko talaga alam yung plate number
pero SUV daw yung dala nung magasawa haha!), they have every right to demean
others (lalong lalo na kung wala naman sa lugar! Jusko!). Simpleng bagay
pinalaki. Gigil si aqoh!
